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Collections Coordinator (Mat Leave Contract)

Are you a self-starter with great communication skills? Do you have an eye for detail and a knack for organization? Does paying your bills on time give you a deep sense of satisfaction? If this sounds like you, DAC Group wants you to get in touch.

Our Toronto office is looking for a “Geek with Personality”, to join us on a 12 month maternity leave contract, to handle collections for our largest client (no pressure!). As a Collections Coordinator, you’ll be responsible for ensuring a strong and positive client relationship by executing timely and effective collections, proactively addressing payment issues and minimizing losses. You’ll also support the wider Treasury and Collections team in ensuring that the reports and analyses or properly done (cha-ching!).


  • Collect account balances in a timely and positive manner by effectively communicating with the client
  • Proactively address issues that are impeding client payments by:
    • Ensuring the proper client contact information and credit card information are used
    • Ensuring any supplementary backup reporting is provided
    • Ensuring all client contact is documented in MS Dynamic Great Plains Collections Management Module
  • Ensure the accuracy of accounts receivable balances, and highlight accounts and amounts that require action to ensure that amounts due to the company are collected
  • Escalate difficult situations to the attention of the Treasury and Collections Manager
  • Contribute to the objectives of the wider Treasury and Collections team, including effective reporting and analysis

What you get:  

  • The opportunity to shape the future — yours and ours — at a well-established and fast-growing digital performance marketing agency with offices across the US, Canada and the UK.
  • A recently renovated, mid-century modern working environment in Toronto, complete with free parking, collaborative spaces, ping-pong table, treadmill desks, in-building gym and easy access to public transit (three-minute walk to Leslie Subway Station).
  • Free breakfast and snacks every day, as well as pizza and birthday cake once a month. Never leave the office hungry again!

What we get:  

  • A self-motivated, performance-driven collections professional with MS Dynamic Great Plains Collections Management Module experience — or an enthusiasm to learn it, utilize it to its fullest, and educate and share ideas with others
  • A highly organized and detail-oriented individual who can calculate, post and manage figures and financial records 
  • A strong communicator (through both email and over the phone) with a positive and proactive attitude
  • A talented multitasker who can work independently or as part of a team
  • Proficiency in Microsoft Excel

What we want:

It's really very simple: we want to know what makes you special. Send us an application that showcases your talent — and your personality — and shows us how you would thrive in our unique agency environment.

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